Terms and conditions of use

Between SAS DRAGOON EDITIONS, 140 B CHEMIN DU GRAND CROIGNES, 13410 LAMBESC, France, with the Capital of 8.000 €, registered with the Registry of Trade and Companies of AIX-EN-PROVENCE under number 817851777 represented by Mr. Hervé Brun , As Chairman, duly authorized for the purposes hereof. The company can be reached by email by clicking on the contact form accessible via the homepage of the site. Hereinafter the "Company".

On the one hand, And the natural or legal person proceeding to the purchase of products or services of the company, Hereinafter, "Buyer", or "the Customer" On the other hand, It has been exposed and agreed what follows :

 

PREAMBLE

The Seller is a publisher of press products, bookstores, models and models exclusively intended for consumers, marketed through its Internet sites (https://www.dragoon-editions.eu and http: //www.cocardes .com). The list and descriptions of the goods and services offered by the Company may be consulted on the above mentioned sites.

 

Rule 1 : Purpose

These General Conditions of Sale determine the rights and obligations of the parties in connection with the online sale of Products offered by the Seller.

 

Rule 2 : General provisions

These General Terms and Conditions (GTC) apply to all sales of products, made through the websites of the Company that are part of the Contract between the Buyer and Seller. The Seller reserves the right to modify the present at any time by the publication of a new version on its website. The GTCs applicable then are those in effect on the date of payment (or the first payment in case of multiple payments) of the order. These Terms and Conditions are available on the Company's website at the following address: https://www.dragoon-editions.eu. The Company also ensures that their acceptance is clear and unqualified by setting up a checkbox and a validation click. The Customer declares to have taken note of all these General Conditions of Sale and, if applicable, the Particular Conditions of Sale related to a product or a service, and accept them without restriction or reserve. The Customer acknowledges that he has received the necessary advice and information in order to ensure that the offer matches his needs. The Client declares that he is in a position to contract legally under French law or validly represent the natural or legal person for which he commits himself. Unless proven otherwise, the information recorded by the Company constitutes proof of all the transactions.

 

Rule 3 : Price

The prices of the products sold through the Internet sites are indicated in Euros all taxes included and precisely determined on the pages of descriptions of the Products. They are also shown in euros excluding VAT (excluding VAT or any other taxes) on the product order page and without specific shipping costs. For all products shipped outside the European Union and / or DOM-TOM, the price is calculated without taxes automatically on the invoice. Customs duties or other local taxes or import duties or state taxes may be chargeable in certain cases. These rights and sums are not within Seller's jurisdiction. They shall be borne by the buyer and shall be his responsibility (declarations, payment to the competent authorities, etc.). The Seller hereby invites the purchaser to inquire into these aspects with the corresponding local authorities. The Company reserves the right to modify its prices at any time for the future. The cost of telecommunication necessary for access to the Company's websites shall be borne by the Client. If applicable, also shipping costs.

 

Rule 4 : Conclusion of the online contract

The Client must follow a series of steps specific to each Product offered by the Seller to be able to carry out his order. However, the steps described below are systematic:

  1. Information on the essential characteristics of the Product;
  2. Choice of the Product, if any of its options and indication of the essential data of the Customer (identification, address ...);
  3. Acceptance of these General Conditions of Sale.
  4. Verification of the elements of the order and, where appropriate, correction of errors.
  5. Follow-up instructions for payment, and payment of products.
  6. Delivery of products.
  7. The Customer will then receive confirmation by e-mail of payment of the order, as well as an acknowledgment of receipt of the order confirming it. He will receive a .pdf copy of the present general conditions of sale. For the products delivered, this delivery will be made to the address indicated by the Client. 

For the fulfillment of the order, and in accordance with article 1316-1 of the French Civil Code, the Customer undertakes to provide his verifying identification. The Seller reserves the right to refuse the order, for example for any abnormal demand, carried out in bad faith or for any legitimate reason.

Rule 5: Products and services

The essential characteristics of the goods, services and their respective prices are made available to the buyer on the company's websites. The customer attests to having received a detail of the delivery costs as well as the terms of payment, delivery and execution of the contract. The Seller undertakes to honor the Customer's order within the limit of the stock of Products available only. Failing this, the Seller informs the Customer. This contractual information is presented in detail and in French. In accordance with French law, they are summarized and confirmed during the validation of the order. The parties agree that the illustrations or pictures of the products offered for sale have no contractual value. The period of validity of the offer of the Products and their prices is specified on the Company's websites as well as the minimum duration of the proposed contracts when these relate to a continuous or periodic supply of products or services. Except for special conditions, the rights granted herein are only granted to the individual signing the order (or the person holding the email address). In accordance with legal provisions concerning compliance and hidden defects, the Seller refunds or exchanges the products defective or not corresponding to the order. Reimbursement may be requested in the following manner: return by post or parcel post to the Company's address of non-compliant products and only by this procedure.

 

Rule 6 : Retention of title clause

The products remain the property of the Company until the full payment of the price.

 

Rule 7 : Terms of delivery

The products are delivered to the address of delivery which was indicated at the time of the order and the indicated time. This delay does not take account of the time taken to prepare the order. When the Customer orders several products at the same time they may have different delivery times sent by separate mail for the magazines and grouped in a single shipment for the other bookstore products or mock-ups. In case of delayed shipment exceeding 1 month, the Customer can write to the Company by email or via the website of the Company to request a cancellation of order and a refund of the sums paid for the order. In the event of delayed delivery, the Customer has the possibility to resolve the contract under the conditions and procedures defined in Article L 138-2 of the Consumer Code. The Seller then proceeds to the refund of the product and to the "go" costs in the conditions of Article L 138-3 of the Consumer Code. The Seller makes available a telephone contact point (cost of a local call from a landline) indicated in the order confirmation email in order to follow up the order. The Seller recalls that at the moment the Customer physically takes possession of the products, the risks of loss or damage of the products are transferred to him. It is the Client's responsibility to notify the carrier of any reserve on the delivered product.

Rule 8 : Availability and presentation

Orders will be processed within the limits of our available stocks or subject to stocks available from our suppliers. In case of unavailability of an article for a period exceeding 26 working days, you will be notified immediately of the foreseeable delivery times and the order of this article can be canceled on simple request. The Client may then request a credit for the amount of the item or its refund.

 

Rule 9 : Payment

Payment is due immediately upon order, including pre-order products. The Customer can make payment by credit card or bank check. Cards issued by banks domiciled outside France must be international bank cards (Mastercard or Visa). Secure online payment by credit card is made by our payment service provider. The information transmitted is digitally encrypted and can not be read during transport on the Internet. Once payment is initiated by the Customer, the transaction is immediately debited after verification of the information. In accordance with Article L. 132-2 of the Monetary and Financial Code, the commitment to pay by card is irrevocable. By communicating his banking information at the time of the sale, the Customer authorizes the Seller to debit his card of the amount relating to the indicated price. The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In case of error, or inability to debit the card, the Sale is immediately canceled and the order canceled.

 

Rule 10 : Cancellation period

In accordance with Article L. 121-20 of the Consumer Code, "the consumer has fourteen clear days to exercise his right of withdrawal without having to justify reasons or to pay penalties, with the exception , Where applicable, the costs of return ". "The period referred to in the preceding paragraph runs from the date of receipt for the goods or from the acceptance of the offer for the provision of services". The right of withdrawal may be exercised by contacting the Company by sending a registered letter with acknowledgment of receipt. We inform the Clients that in accordance with article L. 121-20-2 of the Consumer Code, this right of withdrawal can not be exercised for newspapers, periodicals and magazines. In case of exercise of the right of withdrawal within the aforementioned period, only the price of the product (s) purchased and the shipping costs will be reimbursed, the expenses of return remain the responsibility of the Customer. The returns of the products must be made in their original state and complete (packaging, accessories, notice ...) so that they can be marketed again in new condition; They should, if possible, be accompanied by a copy of the purchase receipt. According to the legal provisions, you can find at the address https://www.service-public.fr/particuliers/vosdroits/R38397 the standard form of withdrawal to contact us to the following address: SAS DRAGOON EDITIONS Retraction, 140 B Chemin du Grand Croignes, 13410 LAMBESC, France. Refund procedure: refund by PayPal for purchases paid online, refund by bank transfer within one week after return of the product in compliance with the purchases settled by other means of payment.

 

Rule 11 : Guarantees

In accordance with the law, the Seller assumes two guarantees: of conformity and relative to the hidden defects of the products. The Seller reimburses the buyer or exchanges the products apparently defective or not corresponding to the order made. The request for reimbursement must be made in the following way: contact the Company by the contact link or by email and justify the non-conformity or vice-concealed. The warranty does not cover degradation caused by the transport of goods. The Seller recalls that the consumer:

  • Has a period of 2 years from the issue of the property to act with the Seller
  • That it can choose between the replacement and the repair of the property subject to the conditions set out in art. Apparently defective or not matching
  • That he is exempt from proof of the lack of conformity of the goods during the six months following the issue of the goods.
  • Except for second-hand goods, this period shall be extended to 24 months from 18 March 2016
  • That the consumer may also assert against the latent defects of the thing sold within the meaning of Article 1641 of the Civil Code and in this case he may choose between resolving the sale or reducing the selling price ( Provisions of articles 1644 of the Civil Code).

Rule 12 : Complaints

If necessary, the Buyer can present any complaint by contacting the company by registered mail with acknowledgment of receipt by means of the following contact details: SAS DRAGOON EDITIONS Retraction, 140 B chemin du Grand Croignes, 13410 LAMBESC, France.

 

Rule 13 : Intellectual Property Rights

Trademarks, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the seller. No assignment of intellectual property rights is realized through these GTS. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.

 

Rule 14 : Force majeure

The performance of the obligations of the seller at the end of the present is suspended in the event of a fortuitous event or force majeure which would prevent its execution. The seller will notify the customer of the occurrence of such an event as soon as possible.

 

Rule 15 : nullity and modification of the contract

Should one of the provisions of this contract be annulled, such nullity shall not result in the nullity of any other provisions which shall remain in force between the parties. Any modification of the contract is valid only after written agreement signed by the parties.

 

Rule 16 : Protection of personal datas

In accordance with the Data Protection Act of 6 January 1978, you have the rights to interrogate, access, modify, oppose and rectify personal data concerning you. By adhering to these general conditions of sale, you agree that we collect and use this data for the realization of this contract. By entering your email address on one of the sites of our network, you will receive emails containing information and promotional offers concerning products published by the Company and its partners. You can unsubscribe at any time. Simply click on the link at the end of our emails or contact the data controller (the Company) by registered mail with acknowledgment of receipt. We monitor the attendance at all of our sites. To do this, we use tools such as cookies.

 

Rule 17 : Limitation of Liability

It stipulates a limiting clause of responsibility of the Seller for the realization of the transport service of the products purchased.

 

Rule 18 : Applicable law

All the clauses contained in these general conditions of sale, as well as all the buying and selling transactions referred to therein, will be subject to French law.

This text is for information purposes only and does not constitute a contractual document. Only the French version is authoritative. French laws maybe not applied in Foreign countries.